Wafid Medical Services (WMS) is committed to respecting the privacy of every person who shares information or data with WMS. Your privacy protection is important to us and we strive to take due care and protection of the information, we receive from you, the User. In this regard, we adhere to the various governing laws such as
1. The Information Technology Act, 2000 – Section 43A;
2. The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.
a. We collect Your Personal Information directly from You, through the Our Website. This Personal Information, for instance, would relate to the type of device You are using, the time that You have logged on to Our Website, Your IP address and other Personal Information as listed.
b. You may access the Personal Information shared by You with Us, in the manner given below. You can further choose to share additional Personal Information with Us
3. CONTROL OVER YOUR PERSONAL INFORMATION
a. You have the right to withdraw Your consent at any point, provided such withdrawal of the consent is intimated to us in writing through an email at firstname.lastname@example.org requesting the same.
b. Once You withdraw Your Consent to share the Personal Information collected by Us, We shall have the option not to fulfill the purposes for which the said Personal Information was sought and We may restrict you from using our Services or the Website.
4. PERSONAL INFORMATION COLLECTED
The kinds of information that We collect about You include but are not limited to the following:
a. Full Name
b. Passport No
c. Job Title
d. Passport Issue Palace
e. Passport Issue Date
f. Passport Expiry Date
g. Date of Birth
h. Phone No
5. HOW WE COLLECT PERSONAL INFORMATION
The methods by which we collect your Personal Information.
a. When You fill out the Online registration form
6. USE OF PERSONAL INFORMATION
Your Personal Information may be used or processed for various purposes including but not limited to the following:
a. To provide effective Services
b. To operate and improve the Website and/or our Services
c. To contact You via phone, SMS, WhatsApp, or email for appointments.
All transactions done on the website are safe and secure. Hence no information is disclosed while transacting on the website as it protects and safeguards the user from inadvertent disclosure to third parties. The Company/Website does not receive, store, or maintain any information relating to the credit and debit card information of the User. This information is sent by the user directly to the payment gateway which is authorized to handle the information provided and conform to the rules and requirements of various banks and institutions and payment franchisees to which it is linked.
9. THIRD-PARTY ADVERTISEMENTS / PROMOTIONS
10. DISPUTE RESOLUTION AND JURISDICTION
Any dispute related to the formation, interpretation, and performance of this Policy will be solved through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is agreed upon by the Parties. It is further agreed to by the Parties that the contents of this Section shall survive even after the termination or expiry of the Policy and/or Terms.
a. MEDIATION ADDITION
If there would be any dispute between the parties, the Parties will attempt to resolve the dispute amongst themselves, with the mutual satisfaction of both Parties. If the Parties are unable to resolve the dispute between themselves within the period of thirty (30) days of one Party communicating the existence of a dispute to the other Party, the dispute will be resolved by arbitration, as detailed herein below.
If the Parties are unable to resolve the dispute between them through Mediation, then it will be transferred forward to Arbitration by a sole arbitrator to be appointed by the Company. The order passed by the sole arbitrator will be valid and binding on both Parties. The costs of proceedings will be beard by the Parties, although the sole arbitrator may, in his/her sole discretion, direct either Party to bear the entire cost of the proceedings. The arbitration shall be conducted in English, and the seat of Arbitration shall be the city of Kolkata, India. The Terms, Policy, and any other agreements between the Parties are governed by the laws, rules, and regulations of India and it is agreed upon by the Parties. The Courts at Delhi shall have exclusive jurisdiction over any disputes arising between the Parties.
If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:
Wafid Medical Services
Dum 174/A, New Approch Road, Tulsiwadi, Tardeo, Mumbai, Maharashtra 400034